Car Preparations

U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box to the Car Hauler company.

All antennas including temporary ones should all be removed or lowered before Car Transport.

We ask that all customers provide a clean vehicle; this allows the carrier of Diamond Express Transport to do a quick and fair evaluation of the vehicle prior to Transport. Also, it establishes the standard for condition of delivery after Car Transport.

Be sure to turn off all alarms before Hauling. If the vehicle requires special instructions to start, please inform the Diamond Express Transport dispatcher. Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off before Car Transport.

All racks that are not permanently attached to the car should be removed before Ship Car.

Diamond Express Transport will not be responsible for any pre-existing nicks, scratches, chips, cracks, or other imperfections already on the vehicle before Vehicle Shipping.

Customers need to prepare their vehicles for all climates. All fluids must be checked and filled. Any damage caused by Acts of Nature, Diamond Express Transport is not responsible for.

Spoilers, fairing, air dams or other low hanging and loose items should be removed. If not removed, we at Diamond Express Transport are not responsible for any damaged items.

By law, Car Transport's are not permitted to transport personal belongings, as they do not have a household goods transportation license. By violating this law Diamond Express Transport can be fined up to $10,000 per occurrence. In addition, if you were to place things in the car, they would not be covered by insurance and all the damages made to the items is not the responsible.

Make sure the locations for pickup and delivery are truck accessible. This way the trucks can easily move around without damaging other cars that are still left on the trailer.